VIP Indicators follows a clear and customer-friendly refund policy for all digital purchases, including trading indicators, tools, and software. Every order is protected by a 30-day money-back guarantee, giving users time to evaluate our indicators without risk.
Eligibility Criteria
Refunds apply to digital products purchased directly from the official VIP Indicators website. Requests must be submitted within 30 days of the purchase date and should include your order ID, proof of purchase, and a short reason for the request.
Refunds are not available for licenses that have been shared, transferred, resold, or heavily used. Requests submitted after the guarantee period will not be accepted.
How to Request a Refund
To start a refund request, email our support team with complete order details. Each request is reviewed within 24 to 48 business hours.
Once approved, refunds are issued to the original payment method and typically appear within 5 to 10 business days, depending on your bank or payment provider. In some cases, users may be asked to remove downloaded files to confirm non-distribution. No processing or restocking fees apply to approved refunds.
Items Not Eligible for Refunds
Customized indicators, bundled products that have already been accessed, and subscription-based services are governed by separate terms. Any physical items, if offered, must be returned unused and in original packaging. Repeated refund activity may result in purchase restrictions to protect platform integrity.
Customer Support
For questions or refund assistance, contact our support team at contact@vip-indicators.com. Including your transaction or order number will help us process your request faster.
This policy is designed to offer buyers confidence while ensuring the security and value of VIP Indicators’ digital products.